Candidate Support

General Information

• What is a recorded video interview and how does it work?
• What are video applications and how do they work?
• What is a live video interview and how does it work?
• Technical Requirements for Candidates
• How is my data protected?
• Need further assistance with technical issues?

Frequently asked questions

• How do I prepare?
• How can I extend my deadline?
• Can I conduct my interview on a mobile device?
• Sound / microphone issues
• Video / webcam problems or permission issues of your browser
• Upload issues

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