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  2. Candidate Support

Candidate Support

General Information

  • Technical Requirements for Candidates
  • What happens with my data?
  • Which language do I have to answer the questions in?
  • Cookies

FAQs

  • How do I set up and adjust my sound and camera settings?
  • Can I conduct the video interview on a mobile device?
  • My sound is not working
  • What can I do if my video image or sound is not played back smoothly?
  • My connection broke during the interview
  • My network connection cannot be established

Recorded Video Interviews

  • What are recorded video interviews and how do they work?
  • How do I prepare?
  • What do I need to conduct the video interview?
  • What can I do if my deadline expires?

Live Video Interviews

  • What is a live video interview and how does it work?
  • How to conduct your live video interview
  • Technical requirements for live video interviews

Video Applications

  • What are video applications and how do they work?
  • How to conduct your video application
  • Privacy and Data Collection

Mobile Application

  • Technical Requirements on Mobile
  • iOS: download the app
  • iOS: Access
  • iOS: Microphone access
  • iOS: Camera access
  • iOS: Battery / disk space
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Advanced Troubleshooting

  • The information could not help you yet?
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