Candidate Support

General Information

• The Technical Requirements
• What happens with my data?
• Which language do I have to answer the questions in?
• Cookies
• The information could not help you yet?

FAQs

• How do I set up and adjust my sound and camera settings?
• Can I conduct the video interview on a mobile device?
• My sound is not working
• What can I do if my video image or sound is not played back smoothly?
• My connection broke during the interview
• My network connection cannot be established

Recorded Video Interviews

• What are recorded video interviews and how do they work?
• How do I prepare?
• What do I need to conduct the video interview?
• What can I do if my deadline expires?

Live Video Interviews

• What is a live video interview and how does it work?
• How to conduct your live video interview
• Technical Requirements for live video interviews

Video Applications

• What are video applications and how do they work?
• How to conduct your video application
• Technical requirements for video applications
• Privacy and Data Collection

Mobile Application

• Technical Requirements on Mobile
• iOS: download the app
• iOS: Access
• iOS: Microphone access
• iOS: Camera access
• iOS: Battery / disk space

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